Privacy & Security Policy

Effective Date: 1ˢᵗ January 2025

Applies To: All Users of www.tonerinko.com

1. Purpose

At Tonerinko, operated by GloboHub SLX LLC-FZ, we value your trust and are committed to protecting your privacy and personal information. This Privacy & Security Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on www.tonerinko.com. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the minimum information necessary to process your orders and improve your shopping experience, including:

a. Personal Information

• Full name
• Email address
• Mobile number
• Billing and shipping addresses

b. Payment Information

• Cardholder name, partial card details, or transaction reference (collected securely via approved payment gateways).
• Tonerinko does not store or access your full credit/debit card details at any point.

c. Technical Information

• IP address, device type, browser version, and browsing behavior for website performance optimization and fraud prevention.

3. How We Use Your Information

Your data is used strictly for the following purposes:

• To process and fulfill orders placed on tonerinko.com
• To communicate updates (order confirmations, tracking, refunds, etc.)
• To provide customer service and warranty support
• To improve our website experience and product offerings
• To comply with legal obligations under UAE law

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Security & Storage

We employ strict security measures to protect your information from unauthorized access, alteration, or disclosure. This includes:

• SSL encryption on all pages handling personal or payment data
• Firewall-protected servers hosted in secure UAE data centers
• PCI DSS-compliant payment gateways (e.g., Stripe, PayTabs, Network International, etc.)
• Limited employee access to customer data, on a need-to-know basis only

All personal data is stored securely and retained only as long as necessary to complete the transaction or meet legal requirements.

5. Cookies & Tracking Technologies

Tonerinko uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart
• Measure website traffic and performance
• Improve security and prevent fraudulent activity

You may disable cookies in your browser, but doing so might limit certain website functions.

6. Third-Party Services

We may share necessary information with trusted service providers solely to complete your transaction, including:

• Payment processors for secure payment handling
• Logistics partners for order delivery
• Analytics tools (e.g., Google Analytics) for website optimization

All third-party providers are contractually bound to keep your data secure and use it only for the intended purpose.

7. Your Rights

As a Tonerinko customer, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated data
• Request deletion of your information, where legally permissible
• Withdraw consent for marketing communications at any time

You can exercise these rights by emailing support@tonerinko.com.

8. Data Retention

We retain your personal data only for as long as needed:

• To complete your purchases and handle after-sales support
• To meet legal, tax, or accounting requirements
• To maintain transaction history for legitimate business records

Once data is no longer required, it is securely deleted from our systems.

9. Online Payments

All online payments on tonerinko.com are processed through secure, PCI DSS-compliant payment gateways. We do not directly handle or store your full payment details. Your transaction data is encrypted using 256-bit SSL encryption for maximum security.

10. External Links

Our website may include links to third-party websites. Tonerinko is not responsible for their content, privacy practices, or security measures. We encourage users to review the privacy policies of any external sites visited.

11. Policy Updates

Tonerinko reserves the right to update this policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such updates constitutes acceptance of the new terms.

12. Contact Us